Terms of service
Terms of Service
Welcome to Reset studio.
These Terms of Service apply when you visit or use our website and when you purchase products from Reset studio.
By using our website or placing an order, you agree to these Terms of Service and our Privacy Policy.
1. ABOUT OUR STORE
Reset studio sells products to consumers through our online store.
Products purchased through our store are supplied and fulfilled through third-party suppliers and shipping partners. Your purchase agreement is with Reset studio.
2. PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, prices and other information on our website are accurate.
Product colours and appearance may vary depending on your screen and device.
Product availability may change without notice. If a product becomes unavailable after you have placed an order, we will contact you and provide an appropriate solution.
3. ORDERS
When you place an order, you are submitting a request to purchase the products shown in your order.
We reserve the right to decline or cancel an order in circumstances such as product unavailability, obvious pricing or product-description errors, suspected fraudulent activity, or other legitimate reasons.
If we cancel an order after payment has been made, the amount paid for the cancelled order will be refunded.
You are responsible for providing accurate delivery and contact information when placing your order.
4. PRICES AND PAYMENT
All prices displayed in our store are the prices applicable at the time of purchase, unless an obvious error has occurred.
Shipping costs and any other charges applicable to your order will be shown before you complete your purchase where required.
We may change prices, promotions and product availability at any time. Changes will not affect orders that have already been accepted, except where required to correct an obvious error.
Payment must be successfully completed before an order can be processed.
5. SHIPPING AND DELIVERY
Orders are processed and fulfilled through third-party suppliers and shipping partners.
Delivery times are estimates and may vary depending on the product, destination, supplier and shipping method.
Delays may occur due to circumstances such as carrier delays, customs processing or other circumstances outside our reasonable control.
Where tracking is available, tracking information will be provided after the order has been shipped.
If your order does not arrive or there is a problem with delivery, contact us at rahmanentr04@gmail.com with your order number.
6. RETURNS, CANCELLATIONS AND REFUNDS
Returns, cancellations and refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection legislation.
Nothing in these Terms of Service limits or removes any rights you have under mandatory consumer protection law.
If you wish to request a return, cancellation, refund or other remedy, contact us at rahmanentr04@gmail.com with your order number and details of the issue.
7. DEFECTIVE, DAMAGED OR INCORRECT PRODUCTS
If you receive a product that is defective, damaged or different from what you ordered, contact us at rahmanentr04@gmail.com with your order number and relevant details.
We will review the matter and provide the appropriate solution in accordance with applicable law.
8. THIRD-PARTY SUPPLIERS AND SERVICES
We use third-party suppliers, fulfillment providers, payment providers and shipping partners to operate our store and fulfil orders.
These third parties may process information and provide services necessary to complete your order.
Our use of third-party suppliers does not remove or reduce any mandatory rights you have against Reset studio as the seller.
9. WEBSITE CONTENT
We make reasonable efforts to keep the information on our website accurate and up to date.
However, errors, inaccuracies or omissions may occasionally occur. We reserve the right to correct such errors and update product information when necessary.
10. INTELLECTUAL PROPERTY
The content of our website, including text, graphics, logos, images and other materials, is owned by Reset studio or used with permission from the relevant rights holder.
You may not reproduce, distribute, modify or use our content for commercial purposes without permission.
11. PROHIBITED USE
You may not use our website for unlawful purposes or in a way that could damage, disable, overburden or interfere with the operation of the website.
You must not attempt to gain unauthorized access to our systems, accounts or services.
12. PRIVACY
Personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your information may need to be processed by Shopify and other service providers involved in payment, fulfilment, shipping and customer service.
13. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The version published on our website at the time of your purchase will apply to that purchase, subject to mandatory consumer rights and applicable law.
14. APPLICABLE LAW
These Terms of Service are governed by applicable Norwegian law, subject to any mandatory consumer protection rights that apply to you.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
15. CONTACT
If you have questions about these Terms of Service or an order, contact us at:
rahmanentr04@gmail.com